1.1. TAGG may collect user information, both personal and non-personal, through our Online Services. The information is gathered from your usage of the Online Services, as well as from your entry of information in our Online Services. This collected information consists of two basic types of data: 1) personal information and 2) non-personal information. Personal information is information that can be used to uniquely identify you as an individual or contact you directly. This may include contact information such as your name, address, telephone number, date of birth, and email address, as well as driver’s license number or vehicle year, make, model and license plate. Personal information may also include sensitive information such as income amounts, payment data, credit records, social security numbers, and account numbers. We also collect certain information about your shopping including:
Purchase information, such as the items you purchase, items you have altered or custom made (including measurements), your shipping address and contact information (such as for receipts or order updates); and
Profile and preference information, which may include information you provide to TAGG about your favorite styles, information about items you have chosen as compatible with your style (even though you did not make a purchase), items in your online shopping cart or saved for future purchase, registry information, and product review information.
Most of this information is only collected based upon your choice to provide it to TAGG. You have the option to choose not to provide personal information to us; however, the lack of some personal information may prevent TAGG from providing certain requested services.
1.2. Non-personal information is general information that does not permit direct association with you as an individual. When you use our Online Services, we may automatically collect non-personal information such as your IP address, device information, browser, internet connection speed, web pages visited, and your link selections on our various website pages or within an application. We collect certain data when you download and use our App, such as App usage data, the date and time the App on your device accesses our servers, and what data and files have been downloaded to the App based on your device number. All of this information may be used to: (1) manage and protect our software applications, websites, products, services, and users from fraudulent, abusive, or unlawful uses; and (2) help us research, develop, and improve our software applications, websites, products, and services. This type of information may also be aggregated or otherwise rendered anonymous for business and marketing uses by us or by third parties.
Use and Disclosure of Information
2.1. We use the information we collect from you to fulfill your orders and provide you with products and services we think you will like. In particular, we use your information to personalize and customize your experience, including to customize the products and services we share with you, and to track and categorize your activity and interests. We also use your information for marketing and advertising, such as to send you marketing and advertising communications and to customize the marketing and advertising that we show you. We also use your information for analytics, such as to understand how you use our website and mobile application, understand how you shop with us, determine the methods and devices used to access our website and mobile application, and improve our website and mobile application.
2.3. We may also transfer certain personal information, including contact information, but excluding sensitive information such as social security or account numbers, to third parties for the purpose of providing you with relevant promotions and product information, event announcements and other marketing communications. This may include when we cooperate with other companies to offer joint products and services to you, or when our partners sponsor or participate in our events. Please note that once personal information is shared with another company, the information received by the other company becomes subject to its privacy policies and practices. You may opt out of these third-party communications by clicking the unsubscribe link in any emails received. Similarly, if you wish to opt out of having your information disclosed to third parties for marketing purposes, please contact us at [firstname.lastname@example.org].
2.4. In some circumstances, we may also use third-party companies, agents, and contractors to perform services on our behalf, such as application development, website optimization, email distribution, processing credit card transactions, infrastructure and IT services, background screening, and other data analysis, processing, or handling functions. TAGG may share your information with these third parties to the extent reasonably necessary for the third party to perform the services on our behalf.
2.5. TAGG may also disclose user information if we reasonably believe that such disclosure is necessary: (1) to satisfy any applicable legal or regulatory requirement, (2) to respond to a governmental request as required by law such as to comply with a subpoena, or similar legal process, (3) to enforce the TAGG Terms and Conditions [https://beta.tagg.me/terms] or investigate potential violations thereof, (4) to protect against fraudulent, malicious, abusive, unauthorized or unlawful use of TAGG products, services, and websites, or (5) to protect our rights or property, or the safety or security of our customers, employees, or data.
2.6. If TAGG enters into any business transition, restructuring, merger, sale, or other transferring of assets, we reserve the right to transfer user information, including all personal information, as part of or in connection with the transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Cookies, Web Beacons, and Other Technologies
3.1. When you access our Online Services, TAGG servers may place small text files (“cookies”) on your computer for recordkeeping purposes. Among other things, cookies enable TAGG to gather information about your activity on our websites, and in connection with our services, for the purposes of improving your online experience, remembering your preferences and settings, delivering advertising to match your preferences and interests, and for other similar customization purposes. Cookies allow us to collect data such as browser type, time spent on our Online Services, pages visited, referring URL, language preferences, and other aggregated traffic data. We use the data for security purposes, to facilitate navigation, to display data more effectively, to collect statistical data, to personalize your experience while using the Online Services, and to recognize your computer to assist your use of the Online Services. We also gather statistical data about use of the Online Services to continually improve design and functionality, understand how they are used, and assist us with resolving questions. You can choose whether or not to accept cookies. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Online Services.
3.2. In addition to cookies, TAGG may utilize web beacons, clear gifs, or other technologies built into our websites, products, and services to gather information on how users interact with and utilize various features. These technologies can help personalize your TAGG usage experience and help associate your interactions with our products and services to other information within your account. For example, these technologies can identify popular pages, viewing patterns, click-through, conversion rates, and other information that can be used to improve, monitor, and operate our websites, products, and services.
Third-Party Advertisements and Links to Other Sites
Social Media Integration
5.1. TAGG Online Services may include the option of integration through third-party social networking sites and related social media plug-ins or applications. When you integrate or link our App, websites, products, and services with your social media applications (e.g., Facebook, LinkedIn, Google+, etc.), you authorize TAGG to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, comments, etc.) to deliver the content or as part of the operation of the integrated application. We may also obtain non-personally identifiable information (e.g., content viewed, advertising viewed, etc.) from your interaction with our integrated content.
6.1. TAGG Apps allow access via smartphones and tablet devices, with the ability to provide location-based services.
6.2. TAGG Apps may include the option to provide you with helpful information based on your location. To provide such location-based services, TAGG may collect, use, and share precise location data, including the real-time geographic location of your mobile device. This location data is collected anonymously in a form that does not personally identify you. If you wish to deactivate this feature, you can disable the location services on your mobile device.
7.1. Email. You can opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in any marketing or advertising emails that you receive from us. You may also request to opt out of marketing or advertising emails by contacting us directly through our customer service contacts.
7.2. Mobile Location. You may choose not to provide your location to us in connection with your use of our App by declining any prompt requesting location information and by customizing your mobile device settings to prevent sharing of location information.
8.1. TAGG implements and maintains physical, administrative, and technical safeguards designed to secure user information and prevent unauthorized access to, or disclosure of, that information. Under our security policies and practices, access to sensitive personal information is authorized only for those who have a business need for such access, and sensitive records are retained only as long as reasonably necessary for business or legal purposes. TAGG strives to protect the user information that we collect and store; however, no security program is 100% secure, and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information. TAGG maintains security-incident response policies and procedures to handle incidents involving unauthorized access to private information that we collect or store. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contact Us” section below.
Children’s Online Privacy
9.1. TAGG does not target children under the age of 13 for the collection of information online.
9.2. Our products, services, and websites are not designed to attract the attention of, and are not available for use by, persons under the age of 13.
Accessing and Updating Personal Information
10.1. In the event your personal information is determined to be outdated, incomplete, or inaccurate, you may access and update your information by logging into your TAGG account. If you require verification that your requested changes have been completed, and such verification is not readily displayed in your product or service account, you may request confirmation at the email address listed below. See Contact Us.
California Privacy Rights – “Shine The Light” Requests
11.1. Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
11.2 Your options for making such a request are listed below under “Contact Us.”
Attn: Privacy (Legal)
455 Washington avenue, Glencoe IL 60022